Globix Technology proactively works around the clock providing secure remote support and maintenance to your IT infrastructure. Our engineers can set up secure SSL VPN service to your network and can establish secure sessions via 256 SSL encryption by secure code, email links or a URL from our website. Weekend maintenance is vital to minimizing downtime during office hours. Globix Technology technicians will communicate with staff to perform routine maintenance. This ensures that staff is aware of weekend maintenance windows, can reschedule any outlined interruption of IT services and instill confidence that all systems are functioning optimally. If your company does not employ an onsite support technician during office hours then one of our remote support specialists is only a phone call, email or service desk ticket step away from providing remote assistance.

Included with maintenance contract or available through hourly consultation:

  • 24×7 remote support for all staff and IT systems
  • Secure remote assistance inside and outside the office
  • Routine scheduled weekend maintenance of IT systems and services
  • Daily resolution of critical IT incidents
  • Nightly resolution of non-critical IT incidents to avoid cutting into staff productivity
  • End user documentation outlining IT guidelines, procedures and instructions

Set up a consultation with Globix Technology and learn if your business is where it should be.